Shipping & returns

In-stock orders are packed and shipped within 2 business days.

If you add a monogram, that piece is embroidered for you specifically, which adds about a week. The exact timing is shown on each product page before you buy.

Preorders are made in a single run, and the ship-by date is shown on the product page. You’re charged when you order, and that’s what holds yours from the run.

Standard shipping is $8.00, and it’s complimentary on orders over $150.00. Expedited shipping is offered at checkout when it’s available.

Expedited shipping speeds up the delivery. If you’ve added a monogram, that still has to be stitched first. If you have a hard deadline, email us before you order and we’ll tell you honestly whether it can be done.

We ship across the United States and Canada. Customs and duties on Canadian orders are the recipient’s responsibility.

You’ll get an email with tracking the moment your order ships. If you have an account, you can also follow it from your orders page.

Anything without a monogram can be returned unworn, unwashed and with tags attached within 30 days for a full refund. Return shipping is on you unless the item was faulty.

Monogrammed pieces are the exception. Those are stitched for you specifically, so they can’t be returned for a change of mind. your initials aren’t resellable, and pretending otherwise would mean building that cost into everyone’s prices.

Please double-check your spelling at checkout. What you type is exactly what gets stitched.

This is the part that matters. If your piece arrives with a flaw, the wrong embroidery, the wrong size from what you ordered, or damage in transit, we fix it. We’ll remake it or refund it, our cost, and you don’t need to argue about it.

Email us within 14 days of delivery with a photo and your order number and we’ll sort it out.

We can cancel an order for a full refund any time before it ships, usually the first day or two. Email us as soon as you know and we’ll check where yours is.